All Master Classes have now been completed in region: However you can review our recording of our online class held on the 13th June 2017 with Kayleen with State Wide operators. 

Click here to view 

Queensland Tourism Awards Master Class - Workshops

Queensland Tourism Industry Council (QTIC) invite those members considering entering or have already nominated for the 2017 Queensland Tourism Awards to attend a free workshop on key processes, hints and tips on writing an award winning submission and the opportunity to discuss any questions you may have in regards to the new submission process. 

QTIC this year is providing a specialised entrant support program which will be delivered across Queensland between May- June for those involved in this year’s Queensland Tourism Awards.

2017 Queensland Tourism Awards entrant support is giving entrants an opportunity to participate in a 4 hour interactive Masterclass/ Group mentoring session.  Positions are available to all 2017 nominees including previous awards entrants and new awards nominees. This masterclasses will be provide participants the opportunity to learn and discuss the following:

  • The 2017 awards submission requirements and new submissionn process
  • the role and importance of accreditation
  • an in-depth review of awards categories and criteria, including business plan, marketing plan, risk analysis and customer service
  • hints and tips for preparing and writing your submission
  • insights into how to review and analyse business operations
  • how to address and build on past submission critique
  • resources to assist the nominees
  • the identification of the next 3 steps required to completing their submission

What to Bring:

  • Laptop to access the new online-portal system
  • What you have so far for your submission in 2017 or word copy of your 2016 submission
  • If applicable judges feedback from 2016

QTIC encourages all operators whether you are new, past entrants or Hall of Famers to be involved.  Spaces are limited so please register early to secure your place. .

 See what some of our operators have to say about this year's Master Class Series: 


“I have been writing and entering Queensland Tourism Awards for the past 7 years and during this time have accessed most of the entrant support tools supplied by QTIC. In 2017 I attended the QTIC Queensland Tourism Awards Submissions Masterclass facilitated by Kayleen Allen. This has by far been the most helpful and informative mentoring session I have attended, providing a good overview of the new online portal submission process, as well as delivering hints and tips for past winners and first time entrants. As a past winner of Queensland Awards, I am looking to get better results at the National Level and Kayleen’s Masterclass will help fine tune my writing process and relevant content. Thank you Kayleen and QTIC for providing this support for Queensland entrants.” Glenda Daly, Marketing Manager, Cobbold Gorge.



I’ve been to a number of Kayleen’s mentoring seminars and coaching workshops over the past 5 years, I always find her experience invaluable. Kayleen has an uncanny way of helping you focus on the topics that really matter and identify the direction you need to be heading to achieve the results you want…It’s her passion that inspires you to be able to walk out of her sessions and take on the world’  Toni Ward, Whitsunday Jetski Tours, Airlie Beach



“Even though we travelled 11 hours in total down and back to Townsville to attend it certainly was worth the trip. While we felt confident in nominating it opened our eyes to the extent we need to go. 5 star and all the way.We look forward seeing you in Brisbane in November” Lyn French, Managing Director, Gilberton Outback Retreat, Einasleigh


See below a region near you and register today - places are limited. 


When: Tuesday 23 May 2017 

Time: 1pm-5pm 

Where: Townsville Enterprise, Enterprise House, 6 The Strand Townsville  

Click here to register:  

Tropical North Queensland 

When:  Thursday 25th May  

Time: 8:00am-12 noon  or 1pm- 5pm - two session will be made available for North Queensland Operators

Where:  Tourism Tropical North Queensland Office, Level 2, 51 The Esplanade, Cairns.

To register for the Morning session click here 

To register for the Afternoon Session click here 

Capricorn - Southern Great Barrier Reef Region 

When: Monday 29 May

Time: 8:30-12:30pm

Where: Capricorn Enterprise,15 East Street, Rockhampton City

To register click here

Gold Coast: 

When: Tuesday 6 June 

Time: 8:30-12:30pm

Where: Gold Coast Tourism, 

Level 3, 

12 Charles Avenue, 


Click here to register


When: Wednesday 7 June 

Where: Brisbane Marketing, Level 8, 157 Ann St, Brisbane City 

Time: 1pm-5pm 

*All Sunshine Coast entrants are encouraged to attend this workshop

Click here to register


When: Friday 9 June

Time: 8:30am-12:30pm

Where: Reef Gateway Hotel, 38 Shute Harbour rd, Cannonvale 4802

Click here to register


Fraser Coast:

When: 16th June  

Time: 10:30am-2:30pm

Where: Hervey Bay Boat Club,Fraser Room Buccaneer Dr, Hervey Bay  

* All Bundaberg entrants are encouraged to attend this event.

Click here to register


For more information please contact the Katie Driml via This email address is being protected from spambots. You need JavaScript enabled to view it. or call 07 3236 1445.

Special thanks to all our Regional Tourism Organisation across the state for their support in region.



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View photos from the 2017 Awards Ceremony

View a full list of 2017 Award Winners

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